Testimonials

I recently had an amazing experience at the local Ashley Furniture Homestore! I was in need of a new coffee table and the staff was incredibly helpful in helping me find the perfect one. Although inventory showed that they had one in stock, it turned out that it wasn't available. The team was very communicative and ordered it in for me, ensuring that it arrived quickly.

The customer service I received was exceptional from start to finish. The staff was knowledgeable and patient, answering all of my questions and helping me find exactly what I was looking for. They even helped me coordinate pick up and set up, making the entire process seamless and stress-free.

I absolutely love my new coffee table and it has truly transformed my living room. It's exactly what I was looking for and I couldn't be happier with my purchase. Overall, I highly recommend Ashley Furniture Homestore to anyone looking for high-quality furniture and exceptional customer service. Thank you so much for everything!
- Nikki
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I can not praise the staff enough. They are knowledgeable, helpful and go above and beyond. I would 100% recommend this location to everyone and anyone. They have completely exceeded my expectations of any sort of customer service.
- Shelbie 
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I'm so so happy with much purchase of a couch from the Ashley store. Even more I absolutely love Chase! So friendly and so knowledgeable. She will always be my go-to person . We shared a lot of laughs. She's definitely my type of person!
- Kelly
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We highly recommend Ashley HomeStore in Cranbrook. They have great selection and are very helpful in a “no pressure” environment. When we had trouble with a sofa that wouldn’t fit in our condo they went out of their way to help us find a good solution. Their delivery people were great. Their prices are competitive but their dedication to customer service puts them head and shoulders ahead of any competition. We will shop there again and recommend them without reservation.
- Malcolm
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Zack goes above and beyond every time we’ve gone to Ashley Furniture. Everyone at both locations are fantastic! Thank you so much.
- Eve
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Really knowledgeable staff, helped me find a mattress that fit both myself and my husband. Have never slept better! Recommend financing through Ashley too, allowed us to get the bed we need without having to pay a foortune upfront... Nicely surprised.
- Evelynn
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We were helped by Chase and it was the easiest shopping experience we’ve had. Chase was extremely friendly, showed us a million different options, and there was zero pressure to buy anything. We will 100% be back to Ashley and Chase!
- Tyrel
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Always a great experience. The service is on point. The store is clean and well put together. Every time I pop in they have some new styles and always new stock which is fantastic.
- Sarah
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We purchased a new couch from Ashley and we are very happy with it. Also a couple of very hard working, polite and professional movers managed to bring it into our house and set it up despite some big challenges with bringing in such a large item up a small but steep stairwell. Great service and products!
- Wayne
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The staff are incredibly kind and friendly! I definitely recommend this store for any furniture or appliance shopping!
- Emma