Furniture & Accessories
- You may exchange or get a full refund on all “In Stock” items that are returned in new condition. We must be notified within 7 Days of receiving the product. Dirty, damaged or items with an odor (smoke, perfume, etc), or pet hair will be charged a 25% restocking fee.
- If you do wish to exchange or return your item, delivery charges will apply for each trip to the home.
- Special orders require a 50% deposit. Cancelations will result in a 25% restocking fee.
- Custom items that have been specifically designed to customer specification CANNOT be returned.
- Damaged or defective products must be reported within 48 hours so that we can best service our customers with a repair or no-charge swap out of product.
- We want you to have peace of mind when selecting a new mattress. That is why we offer a 30 night comfort exchange.
- To take advantage of the 30 night policy, one of our stain guarded mattress protector MUST be purchased at time of sale.
- All exchanges/returns will be subject to a 10% restocking fee.
- If you do wish to exchange or return your mattress delivery charges will apply.
- Dirty, damaged, or products with an odor (smoke, perfume, etc) will not be returnable.
- We allow only one mattress exchange per customer.
- Damaged or defective products must be reported within 48 hours.
- You may exchange or get a full refund on all “In Stock” appliances within 7 Days. Appliances must NOT be used in any way and be in new condition free from any dents or damage.
- For sanitary reasons, if the appliance has been used it cannot be returned.
- Custom orders may ONLY be cancelled without penalty as long as they have not shipped to us. Once they have been shipped they may not be returned.
- Damaged, flawed or defective products must be reported within 48 hours.
- Bedding may be returned within 7 days as long it is in its original packaging and has NOT been used
- Custom ordered bedding CANNOT be returned.